Shipping policy

Shipping Policy

We know you and your pets are excited to receive your new gear! At Midori Plus Enterprise, we partner with global fulfillment centers to bring you premium pet essentials at the best possible value.

Order Processing Time All orders are handled and shipped out from our warehouse. Please allow 1 to 3 business days for your order to be processed.

Shipping Times Once your order is dispatched, the estimated delivery time for the United States is 5 to 12 business days. (Please note: Shipping times are estimates and may be subject to minor delays due to customs clearance or local carrier processing.)

Order Tracking Once your order ships, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package's journey directly on our website or the carrier's portal.

Shipping Costs Enjoy FREE standard shipping on all orders across the United States! We believe in transparency, so the price you see is the final price you pay at checkout.

Lost or Missing Packages：Midori Plus Enterprise is not liable for packages that are lost or stolen if the tracking information confirms it was delivered to the address provided at checkout. Please ensure your shipping address is correct before placing an order.